Privacy Policy

Introduction

At Stak, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services. This privacy notice applies to the processing activities performed by Stak to the personal data of its clients, prospective clients, and website visitors.

Your privacy is of the utmost importance to us. It is our policy to safeguard the confidentiality of information and respect the privacy of individuals.

Please see below for information about how we manage personal data, and for information about your rights with respect to the processing of your personal data.

Information We Collect

Personal Information:

Details like your name, email address, or wallet address when you sign up or contact us.

Usage Data:

Information about how you interact with our site, like your IP address and browser type.

Your Data Controller

Our products and services are provided through local operating entities that are part of the Stak group of companies.

You are contracting with Stak as specified in our Terms and Conditions. The company you are contracting with is your Data Controller, and is responsible for the collection, use, disclosure, retention and protection of your personal data in accordance with our global privacy standards, this Privacy Policy, as well as any applicable national laws.

How We Use Your Information

Details like your name, email address, or wallet address when you sign up or contact us.

• Provide and improve our services.

• Communicate updates, promotions, or respond to your inquiries.

• Keep your account and transactions secure.

How do we protect personal data?

Stak takes the security of personal data incredibly seriously. For additional information on our information security practices, please click here, and for general security information, click here.

Information we may collect about you

We obtain information about you in a number of ways through your use of our products and services, our websites, the account opening process, webinar sign-up forms, event subscribing, news and updates subscribing and from information provided in the course of on-going support service communications.

In order to open an account with us, you must first complete and submit a “create account” form. By completing this form, you are requested to disclose personal data in order to enable Stak to assess your application and comply with applicable laws and regulations.

The minimum information required for entering into a contract governing your use of our products and services, and for enabling us to comply with our statutory obligations in respect of anti-money laundering and crime and fraud prevention, is "Biographical information and contact information", "Financial Information", "PEP information", and "Verification information" (each defined below). Without this information, we cannot commence, or continue to perform our services or provide our products to you.

The information that we collect from you is as follows

Full name, residential address and contact details (e.g. email address, telephone number etc.), date of birth, place of birth, gender, citizenship (“Biographical information and contact information”);

Bank account information, wallet addresses, credit card details, details about your source of funds, assets and liabilities, and information relating to economic and trade sanctions lists (“Financial information”);

Sharing Your Information

We don’t sell your data. We only share it with trusted partners when necessary to provide our services or meet legal requirements.

Keeping Your Data Safe

We use advanced security measures to protect your information. While we work hard to keep your data safe, no system is entirely foolproof.

Cookies

We use cookies to improve your experience and analyze site usage. You can manage cookies through your browser settings.

Information we may collect about you

We collect information about you in several ways, including when you use our products and services, visit our website, or interact with us through account creation, webinar registrations, event sign-ups, or subscriptions to updates and news.

We collect information about you in several ways, including when you use our products and services, visit our website, or interact with us through account creation, webinar registrations, event sign-ups, or subscriptions to updates and news.

To provide you with access to our services and products, we require the following minimum information:

Personal and Contact Details

Information like your name, address, and contact information.

Financial Information

Details necessary to process transactions and meet compliance standards.

PEP (Politically Exposed Person) Status

To comply with anti-money laundering laws.

Verification Documents

To confirm your identity and ensure secure access.

Changes to this privacy notice

We review our Privacy Notice regularly to ensure it reflects the latest regulations, technological advancements, and updates to our business practices. Any personal data we process is subject to the most current version of this notice. The "Last Updated" date at the top of this document will indicate any changes. We encourage you to check this Privacy Notice periodically. For significant updates, we will notify you on our website.

Contact Us

Have questions? Reach out anytime at, please contact our support team at contact@grooic.com